Castillo warrants its products to be free from manufacturer defect in workmanship and material. This extends to the original owner and is covered for the lifetime of the knife under normal expected use.
Castillo reserves the right to repair, replace or deny any claim at our discretion. Damage from excessive wear and tear is not covered. Broken blades from prying and throwing, after market modification(s) to your Castillo knife, or damage from incorrect sharpening are also not covered.
Warranty claim items must be returned to Castillo for warranty evaluation. Castillo does not cover inbound shipping. We recommend retaining tracking information, as we cannot be responsible for lost or damaged inbound shipments.
For warranty service, first complete and submit the form on this page. Then, return your Castillo knife, along with full contact information, to:
Attn: Castillo Warranty
79 Dogwood Rd.
Asheville, NC 28806